Appointment Scheduling

  • Patients should call in advance to schedule appointments so that adequate time can be allowed for each visit. You may schedule an appointment by calling (859) 236-1250 Monday through Friday between 8:00AM and5:00PM.
  • Appointments can also be requested through FMCOD’s secure patient portal at www.healthportalsite.com/familymedicineclinicofdanville.  Log in to your account and follow the instructions for submitting an appointment request.
  • One to two days prior to a routine appointment, our office will call you with your
  • Appointment date, time, and location. Please let us know, in advance, if you will not be able to make yourappointment as scheduled. Failure to do so may result in a surcharge being placed on your account.
  • Please call asearly as possible if a same-day appointment is needed!

Appointment Cancellations

In order to ensure needed medical care and appropriate follow up, it is important to keep any scheduled appointment with your provider. In addition, when an appointment time is reserved for you, this time is unavailable for other patients. Advance notice, preferably twenty-four hours, is required when it is necessary to reschedule your appointment. Failure to notify in advance of a cancellation may result in a surcharge being placed on your account.

Fees and Payments

Family Medicine Clinic of Danville participates with most Kentucky health insurance plans for which the patient is required to make a co-payment and a claim is filed with the insurance company for the remaining balance. Co- payments, annual deductibles and coinsurance amounts are the responsibility of the patient and are due at the time of service. These payments will be collected at the time of your appointment. Failure to make the required co-payment may result in a surcharge being placed on your account. Be sure to inquire about the participation status of your health insurance plan when scheduling appointments and at each visit. The patient is responsible for letting us know of changes in insurance and other information. Also, we file Medicare claims and accept the allowable fees. For patients without insurance, full payment is due at the time of service. Payment may be made by cash, check, or credit card.